Family Guesthouse

FAQ

If you’re unable to find the answer to your question in our F.A.Q please do not hesitate to Contact Us

Can I book extra nights of hotel accommodation before or after my tour?

Yes, in most cases we can arrange additional accommodation at our starting or ending hotels. Please contact Ganaa Tour for price information. If we are unable to provide you with the extra nights we will give you the name of a hotel you can contact directly. Please also note that extra accommodations must be booked outside of 30 days of departure.

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Can I join a tour late or leave it early?

It’s extremely difficult if not impossible to join a tour after it has begun. It is possible to leave a tour early however you will be responsible for your own arrangements from the moment you decide to leave the tour. You would also be responsible for all costs associated with joining a tour late or leaving one early. If you feel this may be necessary please consult Ganaa Tour, before you book your adventure.

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Can you help arrange my travel visas?

Requirements for travel visas vary widely depending on your nationality and your destination. Although we are unable to arrange visas on your behalf we have provided links on our page to websites that will help you determine if visas are required. If you do require a visa you can arrange them yourself or use the services of a travel agent or visa processing companies. If you need any invitation letters or something like that, then we would be easily arrange that.

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How many people can join a tour?

We keep our group sizes low so you have the freedom to move around and get involved with your surroundings. This intimate size ensures that your group won’t crowd your experience. You can expect anywhere from 12-18 travellers on a trip but the average is 10 with the exception of our ship-based and Overland truck trips. Check individual trip pages for maximum group sizes.

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How to arrange Flight & Train tickets?

We do oragnize train and flight tickets with free of commission. So, when you arrive you don’t have to look for a ticket offices to waste your golden time :)

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What clothing should I pack for one of your adventures?

We always recommend packing as light as possible however the specific requirements for your tour will vary widely depending on where and when you are traveling. You can have a look at the packing list from the TRAVEL GUIDE menu.

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What type of ground transportation is used on your tours?

In most of the times we use russian minivan for your comfort and safety.

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Where can i exchange a money?

At the train station there is ATM machine, though sometimes it doesn’t work well. But once you arrive around our hostel which is city center you will find plenty of exchange and banks!

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